Indoor Cycling Studio. We don't just Ryde, We Ryde Real

Terms & Conditions

TERMS OF SERVICE

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY, AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS, including VARIOUS LIMITATIONS AND EXCLUSIONS, AND A DISPUTE RESOLUTION CLAUSE THAT GOVERNS HOW DISPUTES WILL BE RESOLVED. Please contact us at: rydereal@souplessecycle.com with any questions regarding these Terms & Conditions of Use.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers' are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

YOUR ACCEPTANCE

By accessing this website you are agreeing to these Terms & Conditions of Use, which include our Privacy Policy. If you do not agree, do not use this website.

Souplesse Cycle powered by RealRyder® does not permit persons under 18 years of age to take its indoor cycling classes. This website, therefore, is intended solely for Users who are 18 years of age or older. Any registration by, use of or access to the website by anyone under 18 is unauthorized, unlicensed and in violation of these Terms & Conditions of Use. By using our website, you represent and warrant that you are 18 or older and that you agree to abide by all of these Terms & Conditions of Use.

When you visit our website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use "cookies," and we obtain certain types of information when your web browser accesses our site.

You may not to distribute in any medium any part of the website without the prior written authorization of Souplesse Cycle powered by RealRyder®.

We accept payments online using Visa and MasterCard credit/debit card in AED(or any other currency).

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

United Arab of Emirates is our country of domicile.

ACCOUNTS

In order to access some features of the website, you will have to create an account. You may never use another person's account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify us immediately of any breach of security or unauthorized use of your account.

You hereby agree that Souplesse Cycle powered by RealRyder® will not be liable for your losses caused by any unauthorized use of your account, but you further agree that you may be liable for its losses or the losses of others due to such unauthorized use.

YOUR USE OF CONTENT ON THE SITE

The content on this website, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like ("Content") and the trademarks, service marks and logos contained therein ("Marks"), are owned by or licensed to us, subject to copyright and other intellectual property rights under the law. Content on the website is provided to you AS IS for your information and personal use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. We reserve all rights not expressly granted to the website and the Content.

You agree that any questions, comments, suggestions, ideas, feedback or other information about our website or our services, provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of such information for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted herein.

You agree not to circumvent, disable or otherwise interfere with security-related features of the Souplesse Cycle powered by RealRyder® website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Souplesse Cycle powered by RealRyder® website or the Content therein.

INTELLECTUAL PROPERTY

Souplesse Cycle powered by RealRyder® and its 'cyclist with the star' logo as well as other graphics, logos, designs, page headers, button icons, scripts and service names are trademarks, trade names or trade dress ofSouplesse Cycle powered by RealRyder® world- wide. Souplesse Cycle powered by RealRyder® trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Souplesse Cycle powered by RealRyder®

MOBILE SERVICES

We may provide certain services that may be available via your mobile phone, including but not limited to (i) the ability to book and/or purchase classes via your mobile phone, (ii) the ability to receive and reply to messages from Souplesse Cycle powered by RealRyder® and (iii) the ability to browse our site from your mobile phone (collectively the "Mobile Services"). We do not charge for these Mobile Services. However, your carrier's normal messaging, data and other rates and fees will still apply. You should check with your carrier to find out what plans are available and how much they cost. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices. Therefore, you should check with your carrier to find out if the Mobile Services are available for your mobile devices, and what restrictions, if any, may be applicable to your use of such Mobile Services. By using the Mobile Services, you agree that we may communicate with you regarding Souplesse Cycle powered by RealRyder® and other entities by SMS, MMS, text message or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to us.

LIMITATION OF LIABILITY; INDEMNITY

THIS WEBSITE IS PROVIDED "AS IS" AND "WITH ALL FAULTS" WITHOUT WARRANTIES OF ANY KIND WHATSOEVER, WHETHER EXPRESS, IMPLIED, BY OPERATION OF LAW OR OTHERWISE INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHERWISE. We assume no responsibility for, and shall not be liable for any damage to, or virus that may infect, your computer equipment, software, data or other property on account of your access to, use of, or browsing in this Website or any linked sites, or your downloading of any materials, data, text, images, video or audio from this website or any linked sites.

In no event shall we or any other party involved in creating, producing, maintaining or delivering this website, or any of the respective shareholders, directors, officers, members, managers, employees or agents (collectively, "Released Parties"), be liable for damages of any kind whatsoever including, without limitation, any direct, indirect, exemplary, incidental, consequential, punitive, special or other types of damages, whether or not advised of the possibility of such damages, and on any theory of liability whatsoever, arising out of or in connection with your access to, use of, or browsing in this website or any linked sites, or your downloading of any materials, data, text, images, video or audio from this website or any linked sites.

By your access to, use of, or browsing in this website, you release us and the other Released Parties, and agree to indemnify and hold it and them harmless from and against, any and all claims, demands, losses, actions, suits, proceedings or other liability arising out of or in any manner relating to your access to, use of, or browsing in this website or any linked sites, or your downloading of any materials, data, text, images, video or audio from this website or any linked sites including, without limitation, its and their attorneys fees and costs of defense.

PACKAGE EXPIRY

We Souplesse Cycle powered by RealRyder® do not put any expiration dates on any of our packages, however due to system limitations a package will automatically expire a package 1 year after activation and will be no longer valid for use. We Souplesse Cycle powered by RealRyder® will contact you proir to this situation occuring.

CANCELLATION POLICY

You can buy your Rydes credits on our Get Your Rydes page by selecting your preferred package. Once the payment is made - total credit will appear on your personal account. You can then use it to book your preffered class by visiting Book Your Rydes page and selecting the date and timing as well as the bike.

You can cancel your ryde by 2pm the day prior to the booked class, and the amount will be credited back to you. 

Your trial class is free against packages bought at a full price. If you are using any type of promotion or corporate rate free trial session won't be applicable. 

PUBLIC EVENTS

Public events are likely to be filmed or photographed for training purposes, social media and advertisement. Please be advised all events such as Certifications,Marathons, Joint Rockstar preformances and other fall under this banner and will be advised separately to the regular classes. Depending on the nature of the event it can either be free, or the price will appear on the booking menu. Full refund option is offered should the event be cancelled or changed at the company's end. In all other cases where participants choose not to attend or are a 'no-show', as well as due to the circumstances beyond company's control, the fees are non-refundable. 

ASSIGNMENT

These Terms & Conditions of Use, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction or notice to you.

GOVERNING LAW VENUE AND JURISDICTION

These Terms & Conditions of Use, together with the Privacy Policy and any other legal notices published by us on the website, shall constitute the entire agreement between you and us concerning our website. If a court of competent jurisdiction deems any provision of these Terms & Conditions of Use invalid, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms & Conditions of Use, which shall remain in full force and effect. No waiver of any term of these Terms & Conditions of Use shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms & Conditions of Use shall not constitute a waiver of such right or provision. We reserve the right to amend these Terms & Conditions of Use at any time and without notice, and it is your responsibility to review these Terms & Conditions of Use for any changes. Your use of our website following any amendment of these Terms & Conditions of Use will signify your assent to and acceptance of its revised terms.

BINDING ARBITRATION

YOU AND WE AGREE THAT, EXCEPT AS MAY OTHERWISE BE PROVIDED IN REGARD TO SPECIFIC SERVICES ON THE SITE IN ANY SPECIFIC TERMS APPLICABLE TO THOSE SERVICES, THE SOLE AND EXCLUSIVE FORUM AND REMEDY FOR ANY AND ALL DISPUTES AND CLAIMS RELATING IN ANY WAY TO OR ARISING OUT OF THESE TERMS OF USE, THE SITE AND/OR THE SERVICE (INCLUDING YOUR VISIT TO OR USE OF THE SITE AND/OR THE SERVICE) SHALL BE FINAL AND BINDING ARBITRATION, except that to the extent that either of us has in any manner infringed upon or violated or threatened to infringe upon or violate the other party's patent, copyright, trademark or trade secret rights, or you have otherwise violated any of the User conduct rules set forth above then the parties acknowledge that arbitration is not an adequate remedy at law and that injunctive or other appropriate relief may be sought.

WAIVER AND RELEASE

Without limiting any other waiver or release that you have given or will give to Souplesse Cycle powered by RealRyder® BY SIGNING UP FOR AND/OR ATTENDING CLASSES, ACTIVITIES AND OTHER PROGRAMS, AND USING OUR PREMISES, FACILITIES AND EQUIPMENT (COLLECTIVELY, "CLASSES AND FACILITIES"), YOU HEREBY AGREE THAT THERE ARE CERTAIN INHERENT RISKS AND DANGERS IN INDOOR CYCLING AND EXERCISE AND IN USING INDOOR CYCLING AND EXERCISE EQUIPMENT IN ASSOCIATION WITH THE CLASSES AND FACILITIES. IN CONSIDERATION OF BEING ALLOWED TO PARTICIPATE IN AND ACCESS THE CLASSES AND FACILITIES PROVIDED BY US, IN ADDITION TO THE PAYMENT OF ANY FEE OR CHARGE, YOU HEREBY (1) AGREE TO ASSUME FULL RESPONSIBILITY FOR ANY AND ALL INJURIES OR DAMAGE WHICH ARE SUSTAINED OR AGGRAVATED BY YOU IN RELATION TO THE CLASSES AND FACILITIES, (2) WAIVE, RELEASE AND FOREVER DISCHARGE US, OUR OFFICERS, AGENTS, MEMBERS, EMPLOYEES, REPRESENTATIVES, AND ALL OTHERS FROM ANY AND ALL RESPONSIBILITY, CLAIMS, RIGHTS, CAUSES OF ACTION AND/OR LIABILITY FROM INJURIES OR DAMAGES TO YOUR PERSON OR PROPERTY RESULTING FROM YOUR PARTICIPATION IN AND USE OF THE CLASSES AND FACILITIES, (3) REPRESENT YOU HAVE NO MEDICAL OR PHYSICAL CONDITION WHICH WOULD PREVENT YOU FROM ATTENDING AND/OR USING ANY OF Souplesse Cycle powered by RealRyder® CLASSES AND FACILITIES AND/OR PUT YOU IN ANY PHYSICAL OR MEDICAL DANGER, AND HAVE NOT BEEN INSTRUCTED BY A PHYSICIAN NOT TO DO SO. WE HEREBY ADVISE YOU THAT INDIVIDUALS WITH ANY CHRONIC DISABILITIES OR CONDITIONS ARE AT RISK IN USING OUR CLASSES AND FACILITIES, AND ARE ADVISED AGAINST DOING SO. IN ADDITION, IF IN THE OPINION OUR STAFF, YOU WOULD BE AT PHYSICAL RISK USING OUR CLASSES AND FACILITIES, YOU WILL BE DENIED ACCESS TO OUR CLASSES AND FACILITIES UNTIL YOU FURNISH US WITH AN OPINION LETTER FROM YOUR MEDICAL DOCTOR, AT YOUR SOLE COST AND EXPENSE, SPECIFICALLY ADDRESSING OUR CONCERNS, AND STATING THAT OUR CONCERNS ARE UNFOUNDED. IF YOU DECLINE TO OBTAIN SUCH A LETTER, YOU WILL NOT BE PERMITTED TO USE OUR CLASSES AND FACILITIES.